Fair Conduct Programme

General Finance is a financial institution subject to the Financial Markets (Conduct of Institutions) Amendment Act 2022 and is required to have a Fair Conduct Programme.

A summary of the General Finance Fair Conduct Programme is available by clicking the below link.

• Be aware of how General Finance will comply with the fair conduct principle, and
• Make informed decisions when dealing with General Finance in relation to the products and services we provide; and
• Understand how to raise a complaint about our products and services when General Finance fails to treat consumers fairly.